Duck Labs (“Company” or “We”) respects your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.ducklabs.ca or www.ducklabs.com (our “Website”) or that you may provide us as necessary for us to provide services for your project and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
• On this Website.
• In email, text, and other electronic messages between you and this Website.
• In email, text, and other electronic messages between you and us via our project management software.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, or telephone number (“personal information”);
We collect this information:
• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
• When you subscribe to our newsletter, respond to a survey, fill out a form, use Live Chat, open a support ticket or enter information on our Website.
• When you provide us with feedback on our products or services.
Information You Provide to Us
The information we collect on or through our Website and our project management software may include:
• Information that you provide by filling in forms on our Website or via our project management software. This includes information provided at the time of engaging us to provide services for a particular project. We may also ask you for information when you report a problem with our Website or services.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Job applications that may include resumes.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies such as cookies to collect certain information about your equipment, browsing actions, and patterns, including:
• Details of your visits to our Website, including communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
Cookies and How We Use Them
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
We may also disclose your personal information:
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce other agreements we might have with you, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Duck Labs, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Canada T2T 6K8